DynaTouch’s Hardware Refresh Program Dramatically Reduces the Cost of Maintenance for Loyal Customers
San Antonio, Texas. – Computer components, especially ones that move during use, like optical hard drives and printers, are generally rated to work for about 5 years. Meanwhile, operating systems like XP, Vista and Windows 7 are no longer supported by Microsoft, which makes a PC more susceptible to viruses and malware. To ensure user satisfaction and minimize downtime, it is essential to keep hardware up to date.
DynaTouch, an IT solutions company based in Texas, eliminates the fear of expired hardware with their Hardware Refresh Program. The program allows customers to update their aging hardware/technologies without having to recreate their entire program from scratch.
When a customer requests an update, DynaTouch sends their own technicians to install and educate the customer about the new hardware. Recently, DynaTouch completed three Hardware Refresh Program updates for loyal customers: 22 DoD ICE™ survey kiosk solutions at Fort Irwin, California, 11 Army OneStop™ kiosks at Fort Hood, Texas and 10 My HealtheVet™ Kiosk solutions at VA Loma Linda Healthcare System in Southern California.
DynaTouch CEO Terri McClelland said, “The Hardware Refresh Program enables customers around the world to extend the lifetime of their self-service systems. DynaTouch is honored to meet the needs of our country’s current and former military personnel in Fort Irwin, Fort Hood, and the VA Loma Linda. The new and improved hardware solution will vastly increase the performance and reliability of these important kiosk programs.”