DynaTouch Help Center: Support, Resources & Community
At DynaTouch, we believe that great customer service starts with empowering you to find answers and solutions easily. That’s why we’ve launched the DynaTouch Help Center—a centralized hub designed to improve your customer experience, streamline support, and help you get the most out of our products. Why did we create the Help Center? Because we know the value it can bring to our customers. Research shows that over 70% of people prefer to use a company’s website to find answers rather than reaching out to a live agent (Source: Nuclino). By providing access to our structured, up-to-date, and continuously growing knowledge base, we’re making it easier for you to solve problems in the way that works best for you—whether that’s by reaching out to our support team or exploring our helpful guides.
Explore the Features of the DynaTouch Help Center
Our new Help Center is more than just a collection of tools—it’s a hub built with your needs in mind:
- Tickets: In the ticket area, users can easily submit and monitor your support requests while enjoying the personalized care and attention that define our white-glove service.
- Knowledge Base: Customers can explore a growing library of how-to articles, FAQs, and guides designed to make finding answers simple and straightforward.
- Community: Use this area of the Help Center to connect with other DynaTouch customers across a variety of products. This forum is a place to share ideas, solve challenges, and learn from each other’s success stories.
Join Our January Webinar
Want to see the Help Center in action? Register for our walkthrough webinar on January 16th, where we’ll guide you through its features, share insider tips, and answer your questions live: Register Here
Jump In with These Starter Articles
Eager to explore the Help Center on your own? Start with these helpful guides (FYI you’ll need an account to access our resources):
- Understanding Ticket Statuses: Learn what each ticket status means and how to track the progress of your support requests.
- Submitting a Support Ticket: Follow this simple guide to submit a support ticket and keep your inquiry on track.
DynaTouch is Your Partner in Success
The DynaTouch Help Center is part of our ongoing commitment to delivering exceptional customer service. With resources at your fingertips and direct access to our team when you need it, we’re ensuring your success every step of the way.
Visit the DynaTouch Help Center today, sign up for the January webinar, and discover how we’re making support simpler, more accessible, and more effective for you.
